KDS Card Pay is Willing to Allow Tech Support Companies Use its Gateway

Technical support services for computer systems are an essential service without which all businesses will grind to a halt. Just as the services are provided online, the payment for the services is also made online via payment gateways as usual. A tech support provider needs to have a merchant account for tech support with a payment gateway to process all the payments from its customers. However, tech support businesses are faced with a serious problem – most payment gateways are not ready to deal with them as tech support is considered high risk.

Tech support is considered a high risk industry

Actually tech support industry has been categorized as high risk because of the illegal activities of some scammers who managed to enter the industry and dupe many customers. This did not happen because the scammers used superior technology to break into customer accounts, steal credit card data and charge their cards indiscriminately. It happened because many of the payment gateways were lax in implementing operating guidelines that allowed the scammers to get away with the customers’ money.

A payment gateway can easily protect the customer

A payment gateway runs on advanced cloud technology and is supported by very strong encrypted security. It’s not really very difficult to check the scammers who are generally individuals, running a shady tech support operation having access to the customers’ card details. If a payment gateway takes its roles and responsibilities seriously, a customer can never be duped by a merchant be that a tech support business or any other. A good payment gateway will not release the charged amount to the merchant till the customer acknowledges that s/he has approved the payment. That’s the threshold of a payment gateway’s responsibility.  

Payment gateway that deals with tech support businesses

KDS Card Pay is a unique payment gateway that allows merchant account for tech support in UK and many other countries. It keeps a close eye on the whether there has been any chargebacks on the merchant account and uses a chargeback alert system to detect such incidents. A chargeback means the customer is unhappy with the service provider and has asked his/her bank or credit card company to retrieve the money paid for the service to the merchant.